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Practice Manager / Head of Operations

Piercy&Company is looking for a proactive, part-of-the-studio team Practice Manager & Head of Ops to join our London office.

This is a central role managing the core operational functions of the studio, ensuring administrative processes and day-to-day activities run smoothly. Part of the studio and communications team, you will be working closely with the HR & Operations Manager and managing the Studio Assistant to support a growing practice of 80+ architects and designers.

The successful candidate will be experienced in a similar role, and have excellent demonstrable communication and organisation skills. An interest in the arts or architecture would be a welcome bonus.

General duties include, but are not limited to:

Day to day running of the studio

Overseeing facilities maintenance and repairs for air conditioning, lighting, printers electricity, cleaning contracts, stock, business rates, building Insurance, lease agreements and any other studio/ workshop appliances
Supporting the studio assistant where necessary with welcoming visitors to the studio, answering the phone, providing refreshments for meetings etc
Coordinating the planning and execution of studio events (internal and external)
Assisting with marketing, website updates, social media platforms and business development
Managing loaned equipment; iPads, PPE, cameras, Oysters etc
Planning and scheduling CPD's and lectures
Managing full on-boarding process and facilitating staff inductions
Line manager to Receptionist, IT Technician and PA

Health & safety

Responsible for H&S / Fire, communicating and maintaining Covid safety measures
Responsible for arranging H&S risk assessments in the office, filing and maintaining
Looking after all studio systems, identifying issues and improving these


Leading and maintaining IS0 14001/9001 accreditation and annual audits alongside the HR & Operations Manager
Reports to MGMT and takes overall responsibility of organising studio ops
Office ops management & strategy - meetings / catering / cleaning / workshop / books / materials management
Managing growth and change: logistics / planning and assisting with landlord negotiations
Supports department heads (eg New Business / Comms etc) in delivering objectives.
Assist HR in implementation of training / development initiatives.

To apply, please digitally submit the following:

-A cover letter outlining your relevant experience and suitability for the position

The above documents should be attached as PDF’s (no links to file sharing applications) and emailed to with “Studio Manager Application” as the subject heading.

By submitting your application to us, you are providing Piercy&Company with your full consent to process, manage and retain your personal information for the purpose of considering you for potential employment.

Remuneration is dependent upon experience.

Piercy&Company is an equal opportunities employer.

Application deadline: we are looking to fill the role as soon as possible, so please apply at the earliest opportunity.